Tuesday, May 5, 2020

People Who Would Be Affected By The Changes â€Myassignmenthelp.Com

Question: Discuss About The People Who Would Be Affected By The Changes? Answer: Introducation These changes would affect both the organization as well as the customers in terms of revenue generation and better service providing respectively. In terms of the changes, both the organization and the commuters would be affected in the due course (Benn, Dunphy and Griffiths 2014). The incurring cost of implementing the managerial changes would affect the company and the people would be affected by the type of changes that would be incorporated for the better service of the commuters. Obstacles faced due to incorporation of new changes. UBER has been using smarter technology to provide a smooth transportation service and several other facilities to the commuters. Several newer changes can be incorporated to help improve the services that are concerned with the publics of the organization using Mckinsey 7s Model. These changes can also give rise to several obstacles in the initial stage that can be mitigated using proper strategies. Installation of better security systems in the Uber cabs are due to face obstacles. The main reason for this is higher incurring cost is due to the installation of newer and advanced mode of technologies in all the cabs that would be highly expensive in terms of affordability. Uber owns a large number of cars that are deployed under its brand. Installing of security systems in each cab can be quite highly cost incurring. This procedure can in turn give rise to a financial instability of the organization until and unless the business and revenue generation have retrieved the entire incurring cost. To successfully counter act with the investment, the service charges need to be revised and hiked. A higher service charge due to the investment can also rise a dissatisfaction among the regular commuters due to over budgeting in transportation. Failure to meet or compete with the budgeting can result in bankruptcy and affect the organization can be fatal. In terms of employment, several drivers are appointed who have least concern about the customer needs and security. Sometimes proper verification is not conducted against drivers who are applying for the post, in terms of previous driving history or any past criminal offence (if any). This could lead to a crisis in terms of the safety and security of the passenger as well as the companys reputation (McNeil, Frey and Embrechts 2015). The change practitioner might face several obstacles while incorporating these changes. The first obstacle that would come up is due to the huge investment that is to be borne by the organization in terms of upgrading of facilities. The investment is required for the installation of better security system that in can give rise to a huge financial instability of the organization if the incurring cost is not retrieved in accordance by business and revenue generation. The practitioner might face criticism from the commuters regarding the appointment of physically impaired drivers specially, the ones with speech and auditory impairment. The thought of facing inconvenience due communication barriers would be the principle reason for the discontentment among the commuters. Several protests would come from the local cab owners against Uber for disrupting their source of earning by providing better facilities to the commuters. A change practitioner also might face media interventions due to the incorporation of the changes that are to be implemented in the organization. The changes that can bring a huge impact on both the organization and its subjects would be the most interest topic of discussion that can affect the perceptions as well as the opinion amongst the people. This would be a vital notification that the world might need to know (Cameron and Green 2015). Obstacles Management In order to counteract with those obstacles newer managerial tools needs to be implemented using reference from McKinsey 7-S Framework (Singh 2013). To mitigate the financial complications that might rise due to the installation of better and advanced security measures, better budgeting and financial model needs to be revised and incorporated to avoid financial crisis or bankruptcy. To attain such, better strategic planning as well as a contingency plan needs to be chalked out just in order to avoid any back lash from the primary startegy (Hollensen 2015). In order to achieve such, the Strategy Element of the Mckinsey 7s model has been taken into consideration which instructs to devise a plan in order to build a plan to maintain and retain the competitive advantages. Cabs should be fitted with a usual security camera along with an infrared camera to help in better surveillance about the security of both the driver and the passengers, in both daylight and low light situations. The camera should be fitted with satellite operated advanced central GPS positioning systems that would enable the organization to keep a track of the whereabouts of the cab as well as the auto detection of any crisis situation that may rise. These activities are structured with implementation to the Systems Element in the McKinsey 7s Model. The cabs should be fitted with a unique ignition recognition system that can only be operated by the drivers. Unique facial recognition systems to be included. This would be helpful in proper identification of both the driver and the passenger to ensure a better surveillance and maintaining a good customer relationship (Kumar and Reinartz 2012. The rising security concern due to the misidentification of the inmates of the cab can be mitigated using these technologies. Proper verification for the newly appointed drivers and employees should be executed to meet the security policies of the company, lest they hold any police or felony record, jeopardizing the company and commuters safety (Hull 2012). The drivers should be tested and trained thoroughly to effectively handle any crisis situation that might arise. This section has been formulated, using the Staff and Skills Elements of the McKinsey 7s Model. Proper identification of the potential Uber drivers should be incorporated using the facial recognition system. The drivers should pass an authentic facial identification test before being qualified to accept rides or commuters. This would be helpful for the commuters to cross check the drivers who accept the pickup request and meet one of the major security related concerns of the commuters. Along with the facial identification that would be forwarded to the commuters, their verified contact numbers and the license plate of the car should also be made available for the passengers. This would be helpful in case, the commuters leave behind any of their belongings in the vehicle (Zeng et al. 2014). All of the obstacles management and the new changes that can be incorporated are based on the Shared Values Element of the Mckinsey 7s Model. References Benn, S., Dunphy, D. and Griffiths, A., 2014.Organizational change for corporate sustainability. Routledge. Cameron, E. and Green, M., 2015.Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers. Hollensen, S., 2015.Marketing management: A relationship approach. Pearson Education. Hull, J., 2012.Risk management and financial institutions,+ Web Site(Vol. 733). John Wiley Sons. Kumar, V. and Reinartz, W., 2012.Customer relationship management: Concept, strategy, and tools. Springer Science Business Media. McNeil, A.J., Frey, R. and Embrechts, P., 2015.Quantitative risk management: Concepts, techniques and tools. Princeton university press. Singh, A., 2013. A study of role of McKinsey's 7S framework in achieving organizational excellence.Organization Development Journal,31(3), p.39. Zeng, S., Amandus, H.E., Amendola, A.A., Newbraugh, B.H., Cantis, D.M. and Weaver, D., 2014. Minimum requirements for taxicab security cameras.Journal of transportation technologies,4(3), p.216.

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